A Generative AI–Driven Vendor-Neutral Framework for Safe and Trustworthy Autonomous ERP Systems

Abstract

Reliable and secure autonomous Enterprise Resource Planning (ERP) systems are becoming more important as companies embrace intelligent automation to support complex, large scale and mission-critical business processes. The autonomous ERP system is likely to ease decision-making in the areas of finance, the supply chain, human resources, and compliance with limited human input. Here, the importance of safety, transparency, and accountability cannot be overstated because erroneous or unaccountable decisions may cause financial losses, compliance with the regulations, and lack of trust in the organization. Even though new advances in the field of artificial intelligence-driven ERP systems have been made recently, the current methods have multiple drawbacks. Vendor-specific architectures lead to low interoperability and long-term dependency whereas standard machine learning and deep learning models offer less autonomy and contextual reasoning. To address these issues, this paper will implement a new vendor-neutral system of safe and reliable autonomous ERP systems, called Retrieval-Augmented Generation (RAG). The new strategy combines knowledge semantic retrieval, generative reasoning in a context-sensitive manner, and validation-based execution. The structure uses proven enterprise knowledge, past records, and policy limitations to ground generative outputs, explainable and auditable autonomous decision-making and removes vendor lock-in. The outstanding innovation is that the retrieval is considered a safety and governance mechanism, not an improvement to the generative performance. Thorough experimental assessment proves that the proposed RAG-based ERP framework is uniformly more effective than rule-based, machine learning-oriented, and deep learning-based and generic generative ERP models in terms of accuracy, precision, recall, F1-score, and trustworthiness measures. The findings confirm the usefulness of the suggested framework in providing credible, clear, and business-ready autonomous ERP intelligence.